In the past, businesses had to install Integrated Services Digital Network (ISDN) circuits on their premises, with physical trunk lines connecting their private branch exchange (PBX) to the public switched telephone network.
But these days, businesses can connect their IP PBXs to the Internet using Sip trunking. SIP trunks serve as virtual equivalents to those traditional bundled phone lines, removing the need for costly hardware and monthly maintenance fees.
1. Scalability
If you want to support UK business communications with SIP trunking, you’ll need to look for a provider that has the ability to scale its infrastructure to match your needs. This will ensure you can add or remove channels easily as you grow your business.
Scalability is especially important for businesses that experience fluctuations in voice traffic levels, such as those that operate on highly seasonal business models. In these situations, traditional telephony systems require extensive installation and line upgrades that can prove expensive and time-consuming.
SIP trunking allows businesses to expand their telephony capacity without installing new lines or paying for expensive service bundles. This makes it a perfect choice for fast-growth businesses that need to scale up their infrastructure quickly and easily.
2. Uninterrupted Service
Uninterrupted’s cloud-based communications system allows UK businesses to communicate with clients and colleagues anywhere in the world. This is a great solution for ensuring that critical business information is communicated and updates are received in real-time.
The telecommunications infrastructure in the UK is a complex bundle of technologies and services. This means that evaluating the performance of a single technical solution can be difficult, particularly if it is part of an overall resilience strategy.
For example, it can be difficult to determine whether two telecommunications links from different suppliers are providing resilience due to the inherent dependency of one technical solution on another. This is even more so for public mobile (cellular) networks which are dependent to a large extent on core communications networks, that deliver land-line telephone services.
3. Security
SIP trunking is a popular method for transmitting voice and other communication protocols over the internet, making it an attractive option for businesses to modernize their systems. However, this technology carries significant security risks that must be addressed by organizations that use it.
Security measures for SIP include encrypting media transmissions using Transport Layer Security (TLS). This makes it difficult for hackers to eavesdrop or intercept data from a company’s network.
In addition, SIP providers often offer backup and recovery solutions to help restore services in the event of an outage. This can ensure that your business continues to function at all times.
4. Global Coverage
Whether you’re located in the UK or abroad, you need to ensure your business communications are accessible around the globe. A SIP provider that offers global coverage can help you achieve this.
Before deciding on a SIP provider, be sure to find out how much bandwidth they can offer you. This will help you determine your initial usage needs so you won’t run out of capacity before you need it.
SIP trunking allows businesses to scale on demand, so they can add or remove lines as they grow or need additional capacity. This scalability can be critical to a business’s success.
5. Scalability
With the right SIP provider, UK businesses can enjoy unlimited scalability of their communication services. This gives them the flexibility to add new lines when they have high demand, or eliminate channels that aren’t used.
In the event of a service outage, SIP trunking provides backup to ensure that communications are always available. In fact, many SIP providers have failover capabilities that automatically route calls to alternate locations or mobile devices.
Another key advantage of SIP trunking is its capacity for data analytics. This means that businesses can use historical data to identify and rectify areas of customer service that are falling short. It also enables predictive analysis that helps predict future events and common issues.
